2nd Line Support Job Trends in South Yorkshire

Second Line Support
Yorkshire > South Yorkshire

The median Second Line Support salary in South Yorkshire is £32,500 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 47 58 56
Rank change year-on-year +11 -2 +53
Permanent jobs requiring a 2nd Line Support 10 2 11
As % of all permanent jobs in South Yorkshire 1.59% 0.37% 1.74%
As % of the Job Titles category 1.75% 0.39% 1.87%
Number of salaries quoted 10 2 11
10th Percentile - £23,600 -
25th Percentile £31,250 £24,500 £24,900
Median annual salary (50th Percentile) £32,500 £26,500 £25,800
Median % change year-on-year +22.64% +2.71% -14.00%
75th Percentile £33,750 £29,000 £31,500
90th Percentile - £30,200 £34,500
Yorkshire median annual salary £29,000 £29,500 £30,000
% change year-on-year -1.69% -1.67% -

All Permanent IT Job Roles
South Yorkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Yorkshire with a recognized job title 572 509 588
% of permanent jobs with a recognized job title 90.79% 94.09% 93.19%
Number of salaries quoted 415 215 496
10th Percentile £25,152 £34,100 £28,000
25th Percentile £28,250 £41,125 £36,250
Median annual salary (50th Percentile) £40,000 £57,500 £47,500
Median % change year-on-year -30.43% +21.05% +5.56%
75th Percentile £60,000 £75,000 £60,000
90th Percentile £80,000 £82,000 £75,000
Yorkshire median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - -4.76%

2nd Line Support
Job Vacancy Trend in South Yorkshire

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in South Yorkshire.

2nd Line Support job vacancy trend in South Yorkshire

2nd Line Support
Salary Trend in South Yorkshire

Salary distribution trend for 2nd Line Support job vacancies in South Yorkshire.

Salary distribution trend for 2nd Line Support job vacancies in South Yorkshire

2nd Line Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South Yorkshire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sheffield +15 10 £32,500 +8.33% 2
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 13 Co-Occurring Skills & Capabilities in South Yorkshire

For the 6 months to 14 January 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Yorkshire region featuring 2nd Line Support in the job title.

1 10 (100.00%) Active Directory
1 10 (100.00%) Microsoft 365
2 5 (50.00%) Azure
2 5 (50.00%) Customer Service
2 5 (50.00%) Datto
2 5 (50.00%) DHCP
2 5 (50.00%) DNS
2 5 (50.00%) Mentoring
2 5 (50.00%) Remote Monitoring and Management
2 5 (50.00%) SLA
2 5 (50.00%) Stakeholder Management
2 5 (50.00%) Windows
2 5 (50.00%) Windows Server

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in South Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 10 (100.00%) Microsoft 365
2 5 (50.00%) Azure
Communications & Networking
1 5 (50.00%) DHCP
1 5 (50.00%) DNS
General
1 5 (50.00%) Social Skills
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows Server
Processes & Methodologies
1 5 (50.00%) Customer Service
1 5 (50.00%) Mentoring
1 5 (50.00%) Remote Monitoring and Management
1 5 (50.00%) Stakeholder Management
Quality Assurance & Compliance
1 5 (50.00%) SLA
System Software
1 10 (100.00%) Active Directory
Vendors
1 5 (50.00%) Datto